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Volume 46, Issue 6

Nov./Dec. 2012

ISSN 0899-8205

eISSN 1943-5967

In this Issue

COVER STORY
DEBATE
SPECIAL REPORT
FEATURES
Columns and Departments

Frontlines: Who You Gonna' Call?

Sean Loughlin

The Roundup: A compilation of items about medical device news, regulations, and AAMI initiatives

Ten Questions With …

David Mann

Association Roundtable: Insights and advice from leaders of local and state biomedical associations

Did You See?

Ask George

COVER STORY

Medical Device Service and Support

Jane Sherwin

DEBATE

A Manufacturing Perspective: Balancing Safety Issues With a Customer's Desire for Self-Service

Pat Baird

An HTM Perspective: It's Time for a New Service Support Model

Russell Furst

SPECIAL REPORT

Familiar Themes In A Changing World: AAMI Survey Identifies Top Medical Device Challenges

Sean Loughlin

FEATURES

Get Ready For Your Closeup: HTM Professionals Have Key Role With Electronic Health Records

Heidi Horn

Generalizing FDA Guidance On Clinical Decision Support

William A. Hyman

Making Things Right: The Art of the Apology at Work

Stephanie Stephens

Columns and Departments

VIEW FROM THE TOP

ECRI Vice President Sees Need for Transparency, Better Information

BRIGHT IDEAS

Optimizing Staff Onboarding

Erika Hatva

HTM NEWS & VIEWS

‘A Win on Many Fronts’ The Case for Medical Equipment Inspectors

Alan Lipschultz

THE FUNDAMENTALS OF ...

Electron Microscopes

Robert M. Dondelinger

TROUBLESHOOT IT

Calibrating Touch-Screen Monitors

Becky Crossley

READING ROOM

Set Phasers on Stun And Other True Tales Of Design, Technology, And Human Error

Mary K. Logan, JD, CAE

OBSERVATIONS AND INSIGHTS

The High Cost of Increased ‘Productivity’

Patrick K. Lynch

RESEARCH

Electrocardiogram Interference: A Thing of the Past?

Luis A. Melendez; Richard M. Pino

Reducing Hospital Noise: A Review of Medical Device Alarm Management

Avinash Konkani; Barbara Oakley; Thomas J. Bauld

FINAL WORD

In Service/Support Debate, Throwing Rocks Won't Help

Kenneth E. Maddock

Cover Image

Cover Image

eISSN 1943-5967
ISSN 0899-8205

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