The effectiveness of video-based staff training with manager-led exercises in improving staff performance in residential support for persons with disabilities was examined. Research staff assisted two residential program managers to implement staff training in health and safety, basic support, and residential support values. Results showed improvement in (a) staff members' washing hands when appropriate, (b) wearing gloves when appropriate, and (c) frequency of positive interactions with residents. These changes in staff behavior maintained over a 6-month follow-up. Following the values training, in one house, brief increases were observed in frequency of residents' community activities. These changes did not maintain. No improvements in these measures were noted in the other house. Implications of these findings for assurance of competent staff performance with residents were discussed.

This study was supported in part by the Administration on Developmental Disabilities, University Affiliated Program, Training Initiative Projects, Grant No. 90DD0309. The opinions expressed herein do not necessarily reflect the position or policy of this agency, and no official endorsement by this department should be inferred. The author extends appreciation to the participants in this study; Meg Sweetland Baker and Ed Holcumb for assistance with data-collection; and Wendy Weller for assistance with preparation of this manuscript.

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