This study was conducted as part of the National Beyond Tokenism Research Study. Building on a National Survey of 160 disability-focused organizations to identify the degree to which these organizations included people with complex needs in leadership roles and the support used to enable success, follow up in-depth interviews were conducted with 37 organizations who had participated in the survey to further understand the factors that influenced the inclusion of people with complex needs. Implications for future research and practice are discussed.

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