Using Control Charts to Understand Variation: A Tool for Process Improvement in Healthcare

Wotango, Biniam Yohannes; Abdana, Tariku Deressa; Kidane, Hailegebreal; Jote, Edosa Bulcha; Simeneh, Getinet Tilahun; Workneh, Wubet Mihretu

doi:10.36401/JQSH-25-2

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other| April 24 2025

Using Control Charts to Understand Variation: A Tool for Process Improvement in Healthcare

Biniam Yohannes Wotango;

Biniam Yohannes Wotango

¹Clinical Governance and Quality Management Directorate, Gandhi Memorial Hospital, Addis Ababa, Ethiopia

Address correspondence to Biniam Yohannes Wotango ([email protected]).

https://orcid.org/0000-0003-4461-9115

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Tariku Deressa Abdana;

Tariku Deressa Abdana

¹Clinical Governance and Quality Management Directorate, Gandhi Memorial Hospital, Addis Ababa, Ethiopia

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Hailegebreal Kidane;

Hailegebreal Kidane

¹Clinical Governance and Quality Management Directorate, Gandhi Memorial Hospital, Addis Ababa, Ethiopia

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Edosa Bulcha Jote;

Edosa Bulcha Jote

¹Clinical Governance and Quality Management Directorate, Gandhi Memorial Hospital, Addis Ababa, Ethiopia

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Getinet Tilahun Simeneh;

Getinet Tilahun Simeneh

¹Clinical Governance and Quality Management Directorate, Gandhi Memorial Hospital, Addis Ababa, Ethiopia

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Wubet Mihretu Workneh

²IHI Ethiopia, Addis Ababa, Ethiopia

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Global Journal on Quality and Safety in Healthcare (2025)

https://doi.org/10.36401/JQSH-25-2

control chart, understanding variation, quality improvement

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Competing Interests

Source of Support: None. Conflict of Interest: None.

2025

This work is published under a CC-BY-NC-ND 4.0 International License.

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Using Control Charts to Understand Variation: A Tool for Process Improvement in Healthcare

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Using Control Charts to Understand Variation: A Tool for Process Improvement in Healthcare