Working in a large oncology hospital, central venous catheters are indispensable devices in which to deliver chemotherapy regimens and other supportive care medication administration. The necessity for a central venous catheter (CVC) initiates a patient education process that requires informing, educating and preparing the patient for the insertion and post-management requirements.

It is crucial to organize and plan the strategies necessary to meet the needs of patients in a timely manner, decrease cost, and improve patient outcomes. By interviewing patients prior to a CVC placement, patients can be better prepared for the procedure, learning needs can be identified and patient education can begin. Patients and family members view the “Informed Consent” video, which explains the insertion procedure, risk, benefits, alternatives, possible complications and catheter care requirements. This article will focus on how the need for the interview process was identified and implemented and the format for an interview.

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