Racial and ethnic minority student departure continues to be a major concern for higher education researchers, policy makers, and practitioners. We explore the role that academic advisors play in facilitating success among students of color at predominantly White institutions that have demonstrated effectiveness at generating ethnic minority success. Three themes emerged from the findings and underscore the characteristics of academic advising that contribute to that success. First, participants noted the importance of advisors who humanized the practice of academic advising. Second, they highlighted the impact of those who adopted a multifaceted approach to advising. Finally, participants emphasized the importance of proactive academic advising. Implications for academic advising practices are discussed.

This content is only available as a PDF.

Author notes

Samuel D. Museus is an assistant professor of Higher Education and an affiliate faculty member of the Asian American Studies Program at the University of Massachusetts, Boston. His research agenda focuses on examining the factors that affect college access and persistence among underserved students in the K-16 pipeline. His current research is focused on the impact of organizational environments on racial and ethnic minority college student success.

Joanna N. Ravello is a doctoral student in Higher Education Administration at the University of Massachusetts, Boston and Assistant Director of the University of Rhode Island's Talent Development Program. Her work involves academic intervention and supportfor students ofcolor and students from disadvantaged backgrounds. Her research interests include college access and success among urban African American, Latina/o, and Southeast Asian students, particularly in science, technology, engineering, and mathematics.